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Outlook 2010 or Outlook 2007

In Outlook 2010, you can remove the Outlook Connector account from File, Account settings , however, in Outlook 2007, you can’t add the new account while Outlook is open and need to close Outlook and open the Control Panel, find Mail then remove the account and add it back. You can use this same method for Outlook 2010 as well.

find and open Mail

After opening Mail, click Email Accounts.
choose email accounts

Select the Connector account (the account type is MAPI) and click Remove.

Delete the connector account

If you don’t have another email account or a pst in your profile, you’ll need to add a pst file or add the Exchange account before removing the old account.

After removing the connector account, click New to open the auto account setup dialog. If using Outlook 2007, you’ll need to select Microsoft Exchange, POP3, IMAP, or HTTP on the next screen.

Type your name, email address and password in the fields. After Outlook sets the account up, restart Outlook.

use the auto account setup dialog to add the account

If your account uses a domain name not owned by Microsoft, such as,,, etc, youll need to add an alias to the account to set it up as Exchange. Instructions are at Add an Alias to an Account

If you use Outlook 2007 and have two Exchange accounts (either or your corporate account), you’ll need to use IMAP or POP for one account or use two separate profiles. POP support is not enabled by default, you’ll need to change this in (Instructions are at the end of this article.)

To remove and re-add the account in Outlook 2003:

  1. Outlook 2003 users will go to Tools, Email Accounts
    View or Change Existing Accounts then click Next.
    view or change the account
  2. Select the account and click Remove.
    click remove
  3. Click Add, then select IMAP and click Next.
  4. Type for the incoming server name
  5. Type for the outgoing server.
    Add an account in Outlook 2003
  6. Click More Settings.
  7. In the Internet E-mail Settings dialog box, select the Outgoing Server tab and use the following settings:
  8. Select My outgoing server (SMTP) requires authentication.
    Now Select Use same settings as my incoming mail server.
  9. Select the Advanced tab.
  10. In the Incoming Server (IMAP) section select This server requires an encrypted connection (SSL). This will update the incoming port number automatically, to the correct one.
  11. In the Outgoing server (SMTP) section, select This server requires an encrypted connection (SSL). Update December 12 2015: either port 25 or 587 should work now.

    Outlook 2003 server settings

  12. Click Finish and return to Outlook.
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